My name is Alex Lamichaney
With years of experience in customer service and IT support, I have developed a strong skill set in resolving customer inquiries, troubleshooting computer hardware and software issues, and providing valuable advice. Additionally, I am proficient in setting up, configuring, and troubleshooting networks for optimal functionality.
My expertise extends to installing, implementing, and configuring software and hardware systems, as well as utilizing Microsoft Office applications. Furthermore, I possess knowledge of industry security practices, including data encryption and authentication, and have experience in system administration, including package management, user management, and network configuration. I am also familiar with implementing Linux security measures, such as firewalls and system log monitoring for potential vulnerabilities.
My friends and colleagues describe me as a self-starter, a hard worker, having a dynamic personality, a strong team leader, and an empathic teammate.